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Technical Frequently Asked Questions
“Can anyone tell me whether it is possible to setup the default print setting for reports from the current Letter default to A4.”
Answer: Currently, I don't believe there is a way to change the default from letter. Although, depending on your printer, there may be a setting in the printer that will force it to print A4.
“we're having problems with our current salon PC. We're upgrading to a new PC within the next couple of weeks. What is involved in reloading Envision software on a new PC? I loaded the software on my home PC last year but after some time (not sure how many days) it locked up. ”
Answer: When you are ready to install Envision on your new computer, give our tech support office a call at 407-253-0913 and we will create a new registration code for you.
“Sometimes when I go to take a client to the POS from the appointment calendar the POS option has disappaered when I right click on the appointment. I have to exit the calendar and re-enter and then it's there. Is this a bug, or have I missed something?”
Answer: The POS checkout option only appears on the right click appointment menu when you select an appointment with todays date. This is to prevent you from checking out a client's services for future or past dates.
Just make sure you are on todays appointment schedule, before you checkout a client.